Professional Services Engineer

The world of digital assets is accelerating in speed, magnitude, and complexity, opening the door to new ways for leveraging the blockchain. Fireblocks’ platform and network provide the simplest and most secure way for companies to work with digital assets and is trusted by some of the largest financial institutions, banks, globally-recognized brands, and Web3 companies in the world, including BNY Mellon, BNP Paribas, ANZ Bank, Revolut, and thousands more.

The Professional Services team at Fireblocks partners directly with our clients to design and implement secure, scalable digital asset solutions. We work at the intersection of technology, security, and finance—collaborating closely with product, engineering, and business teams to drive successful client outcomes.

• Lead technical discovery sessions and provide best‑practice guidance during integration planning.
• Deliver solution design workshops, technical documentation, and hands‑on implementation support.
• Serve as a trusted advisor to clients, aligning technical strategy with business objectives.
• Collaborate with product and engineering teams to shape platform capabilities based on client needs.
• Stay ahead of industry trends and emerging technologies in crypto, Web3, and blockchain.
• Ensure all solutions adhere to regulatory, security, and operational standards.

• Proven experience working with Banking / Financial Institutions – must
• Experience in Crypto / Digital Assets / Blockchain – advantage 2+ years of experience working with customers in a technical, client‑facing role.
• Proven experience working with REST APIs webhooks, and websockets.
• Ability to write scripts using Python/JavaScript/Type Script or other scripting languages to support integration and automation.
• Experience delivering efficient, scalable solutions under tight timelines.
• Familiarity with high‑availability architecture and enterprise‑scale deployments.
• Strong problem‑solving, communication, and stakeholder management skills.
• Experience engaging with large, global customers and navigating complex organizational environments.
• Prior experience working with financial institutions, custodians, or digital asset service providers is preferred.
• Understanding of crypto and blockchain technologies, including Web3, DeFi, and smart contracts is preferred.

Based in London, you’ll be part of a fast‑paced, collaborative environment that values curiosity, ownership, and continuous learning. Join us to shape the future of digital finance and make an impact on a global scale.