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IT Support HelpDesk/Support Systems Administrator IT Project Manager

Hybrid Service Desk Lead — SLA & Incident Management

Job in Bristol, Bristol County, BS1, England, UK
Listing for: Intelliscape Ltd
Full Time position
Listed on 2026-05-09
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Systems Administrator, IT Project Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Intelliscape Ltd is seeking a Service Team Lead in Bristol with hybrid working arrangements. The successful candidate will manage the Service Desk operations, ensuring high performance in ticket management and SLA compliance. Responsibilities include leading team members, monitoring service desk queues, and conducting performance reporting. Qualifications include experience in service operations and a strong understanding of incident management. Benefits comprise flexible working, generous leave, and health insurance.
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