Head of AI Transformation

Applied AI for Internal Enablement

Full-time - Remote / Hybrid (Nottingham and Brighton)

AI is no longer a future consideration; it's redefining how high-performing teams operate today.

We're hiring a Head of AI Transformation to lead the charge internally: building the workflows, agents, and systems that make every team at Thrive Learning faster, sharper, and more effective. As well as support our customers in their AI transformation journey, and feed into how AI evolves our products and services.

This isn't a strategy-and-slides role. It's hands‑on, high‑impact, and built for someone who loves shipping things that actually get used.

We're Thrive Learning, and we’re changing the way people learn  believe learning should be easy, effective, and empowering, not a chore. That’s why we built the industry’s first truly modern, all-in-one learning experience. We didn’t just create a new product; we rewrote the rulebook.

Doing things differently is in our DNA. Our technology is helping over 3 million people worldwide unlock their potential and grow their careers. You've probably heard of some of the brands we work with, like Volvo, Vodafone, Krispy Kreme, and Sky. They trust us to deliver learning experiences that their people actually want to use.

We’re the fastest-growing learning technology company for a reason. Do you want to be part of a team that’s building something that matters and helping people thrive?

• Identify the highest-friction, most time‑intensive processes across every department and systematically replace manual effort with intelligent, automated workflows.
• Partner with our CEOs and department leads to map current‑state operations and define what great looks like with AI embedded end‑to‑end.
• Own the full build cycle from problem identification through to live deployment and adoption.

• Design, build, and maintain reusable AI tools and agents that teams rely on in their daily work.
• Create a library of internal AI assets: prompt libraries, agent templates, workflow automations and integrations across our core toolstack.
• Ensure tools are robust, documented, and easy for non‑technical teammates to pick up and use independently.
• Ensure all AI tools, workflows, and third‑party integrations are assessed for security, compliance, and data privacy risks before deployment, maintaining governance standards across every implementation.

• Roll out new tools with a structured change management approach making adoption seamless.
• Train teams on how to integrate AI into their daily workflows, tailoring sessions to different roles and maturity levels.
• Develop playbooks, prompt guides, and best‑practice documentation that teams can self‑serve from.
• Act as the internal go‑to for all things AI: fielding questions, unblocking teams, solutionising and maintaining momentum.

• Partner with the product team to shape how AI capabilities are reflected in our platform roadmap, bringing an inside‑out perspective from your operational work.
• Consult with customers on their own AI adoption journeys, translating internal learnings into frameworks and guidance that help customers get more value from Kiki – Thrive’s own AI agent.
• Partner with customers on their AI transformation, running discovery sessions, shaping implementation plans, and supporting delivery to ensure real‑world impact.

• Maintain a live pipeline of AI experiments; rapid‑testing new tools, models, and approaches before committing to full builds.
• Build MVPs in days, not weeks. Validate with teams for pilots before scaling to the business.
• Stay at the frontier of all AI tooling and proactively bring relevant new capabilities to the business.

• Define and track productivity metrics such as time saved, manual effort eliminated, adoption rates, and revenue impact.
• Build reporting to evidence ROI that demonstrates value and guides prioritisation.

• Hands‑on experience applying AI tools in a real business context – you've…