Information Technology Manager

Information Technology Manager

Boeing Defence UK is seeking an experienced and dynamic Information Technology Manager to support our Infrastructure and Application teams. This hybrid role requires attendance at our Bristol offices 2-3 days per week to foster team support and collaboration with internal stakeholders.

As a first‑line manager, you will oversee multiple teams within BDUK, providing daily guidance and support on technical, procedural, and personnel matters as they arise. Given the sensitive nature of our business, you will ensure strict adherence to governance and controls mandated by our Information Security department while meeting both Ministry of Defence (MOD) and Boeing corporate compliance requirements.

You will act as a trusted business consultant, engaging with a broad range of stakeholders, technical teams, business partners, and architects to ensure IT delivers exceptional service that enables our business operations.

As the successful candidate, you will be responsible for managing BDUK applications and systems to meet current and future internal IT demands, ensuring compliance within a global environment.

• Lead, mentor and manage multiple Infrastructure and Application teams, providing daily operational and technical guidance.
• Ensure all IT activities comply with Boeing’s Information Security policies and meet MOD regulatory requirements.
• Collaborate with internal stakeholders, including business partners, architects and technical teams, to align IT services with business objectives.
• Oversee the management and continuous improvement of BDUK applications and systems to support evolving business needs.
• Drive adherence to IT governance frameworks, risk management and compliance controls across all managed teams.
• Act as a key point of contact for escalations, resolving technical, procedural and personnel issues promptly and effectively.
• Facilitate cross‑functional collaboration within the global Boeing IT community to share best practices and deliver enterprise‑wide solutions.
• Support change management initiatives and promote a culture of continuous improvement and innovation within the teams.
• Monitor team performance, conduct regular reviews and implement development plans to enhance skills and capabilities.
• Communicate effectively with all levels of the organisation, from technical staff to senior leadership, ensuring transparency and alignment.

• At least one year of experience in a leadership role (team leader, temporary manager, large‑scale cross‑functional project/program management, or formal manager experience) or completion of the Boeing internal course “Exploring Leadership.”
• Proven experience managing IT infrastructure and application teams in a complex, regulated environment, preferably within defence or aerospace sectors.
• Strong knowledge of IT governance, compliance and security frameworks, including experience with MOD requirements.
• Demonstrated ability to lead and motivate diverse technical teams, managing both operational and personnel challenges.
• Experience working in a hybrid environment with effective collaboration across geographically dispersed teams.
• Excellent stakeholder management skills, with a track record of successful engagement across technical and business functions.
• Strong problem‑solving skills and confidence to challenge existing processes and drive continuous improvement.
• Exceptional communication skills, both verbal and written, with the ability to influence at all organisational levels.

• Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering or a related field.
• Experience with cloud infrastructure and virtualization technologies in a defence or secure environment.
• Familiarity with Agile and Dev Ops methodologies and their application in IT service delivery (Azure ADO).
• Prior experience working within or alongside UK Ministry of Defence (MOD) or US Department of Defense (DoD) programmes.
• Security clearance or eligibility to obtain UK Security Clearance (SC) or equivalent.
• Experience with IT service management…