Senior Delivery Manager

Description Senior Delivery Manager Programme Name: LCST

Location:

Bristol, UK Are you ready for your next career challenge?

Role Overview We are seeking an experienced and collaborative Senior Delivery Manager to lead and support several cross-functional IT development teams operating within a dynamic enterprise environment. In this role your primary focus is to ensure that development capacity is effectively balanced between strategic Portfolio Assurance Group (PAG) prioritised project work and essential Business-As-Usual (BAU) activities—including defects, patching, and ever greening tasks.

You will not own the project deliveries themselves, but you will own the capacity that is available and ensure that it is appropriately applied to deliver maximum business value. Strategically you will act as a vital bridge between iterative IT delivery where the development teams use scrum-derived ways of working and multiple large-scale, Waterfall-managed projects. By providing a clear, forward-looking view of candidate sprints, you will empower internal Project Managers (acting as valued internal customers using a mix of Jira and MS Project) to proactively refine their project plans and smoothly reconcile sprint contents against their own project dependencies and milestones.

As the development teams are early in their use of iterative development, you will play a key supportive role in mentoring and guiding them as they grow more effective and confident in this way of working. What will I be doing? 1. Capacity Balancing & Value Optimisation Balance Project and BAU Demands:
Successfully negotiate and allocate team capacity between the project pipeline prioritised by the PAG and the necessary technical debt, defects, patching, and ever greening required to maintain a healthy IT estate. Optimise Business Value:
Ensure the project portion of team output smoothly aligns with the highest PAG business priorities, helping the organisation achieve its key strategic goals each sprint. Balance Demand with Capacity:
Evaluate incoming internal Project Manager demands against team capacity and current commitments, ensuring resources are shared constructively to support the business as a whole. Partner with Project Managers:
Build positive relationships with internal Project Managers competing for team output, maintaining open communication and transparency over capacity constraints.
2. Collaborative Planning Provide Forward-Looking Roadmap Projections:
Maintain a rolling forecast of candidate sprints to give internal Project Managers early visibility and confidence regarding future delivery timelines. Enable Proactive Plan Adjustment:
Share helpful data insights that empower internal Project Managers to adjust their MS Project baselines ahead of time when business priorities or capacity allocations shift. Support Dependency Visibility:
Utilise Jira tooling to provide the necessary visibility for internal Project Managers to smoothly manage and reconcile their own project dependencies. Maintain Backlog Health:
Keep the teams’ Jira environment tidy and therefore useful for data driven improvements in estimation, ensuring clean ticket tracking, accurate sizing updates, and clear traceability across both project tasks and BAU activities.
3. Mentorship & Team Growth Support Team Learning:
Act as a trusted mentor to teams who are new to scrum-derived ways of working, helping them understand collaborative principles, build stable velocity, and reduce technical friction. Facilitate Inspiring Ceremonies:
Establish and run positive Stand-ups, Iteration Planning, Backlog Refinement, and Retrospectives structured to build team confidence and collaboration. Encourage Continuous Improvement:
Use data-driven insights from retrospectives to help teams mature, reduce unnecessary context-switching, and create a smoother internal delivery cycle.
4. Delivery Enablement & Governance Protect Team Focus and Workflow:
Support clear, structured intake channels so that new requests flow through the correct processes for consistency of engineering engagement, preventing unexpected disruptions to active development sprints. Contribute to…