ITrent Technical Support Specialist

Overview

We’re looking for an experienced iTrent Technical Support Specialist to support our HR systems function. This is a hands‑on role focused on system configuration, integrations, and ensuring the stability and security of our iTrent environment.

• Manage and enhance iTrent, including upgrades, integrations, and troubleshooting
• Streamline and automate reporting and HR processes
• Act as a key contact for system and data queries across HR
• Support delivery of the HR technology roadmap and system projects
• Identify trends, improve data quality, and support strategic decision-making
• Build and deliver insightful HR reports and dashboards (Power BI, Business Objects, Excel)
• Create documentation, user guides, and deliver training across the business
• Ensure data integrity, compliance, and security of HR systems

• Strong experience managing HRIS (iTrent essential)
• Experience improving systems, processes, and data quality
• Advanced reporting skills (Business Objects, Power BI, Excel)
• Confident working with HR data, analytics, and dashboards
• Strong stakeholder engagement and communication skills
• High attention to detail with the ability to manage multiple priorities

• Experience with HR system implementations or integrations
• Knowledge of SQL or Python
• Background in FMCG or complex, multi‑site environments

We encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.