IT Technical Support Analyst

IT Onsite Technician Manchester- fully on site £29K – 35K An experienced IT Technician is required for our legal client. The successful candidate will provide hands-on technical support in the Manchester office. You’ll support users, maintain IT hardware and infrastructure, and help ensure systems remain available and reliable. Responsibilities
- On-site deskside and hardware support Managing IT assets, device builds, refreshes, and repairs Resolving and logging incidents via a ticketing system Supporting meeting rooms, AV, and video conferencing Assisting with server, storage, and network hardware Daily hardware and environment checks Supporting projects and occasional out-of-hours work Experience required
- Broad software application skills desired. Demonstrated ability to master new software applications and technologies. Prior experience with a ticketing system strongly preferred. Proficiency in network skills. Must have at least 2 years’ experience with Windows operating systems and hardware in a computer support related setting; experience working in a networked environment. Working knowledge of ITIL service management and its processes is highly advantageous.

Knowledge of AV systems and telecommunications would be beneficial. A great opportunity for someone who enjoys a varied, hands-on IT support role in a professional on-site environment.