IT Support Technician

IT Support Technician – Bristol / Hybrid - £25,000 - £30,000 A fantastic opportunity for an IT Support Technician to join a successful software house in Bristol, joining a small, friendly IT team to provide technical support to around 250 users. It would suit someone with some commercial experience in a 1st line role (Support Engineer, Service Desk / Help Desk Analyst etc.)

who is looking for an environment where they can build their skills and quickly progress to 2nd line and beyond. This is a great chance to learn quickly and progress in your career. You will initially be working closely with another support engineer to provide support in a cloud-first Windows / Microsoft based environment, covering day-to-day IT support, device management, security, onboarding etc.

Ideally you will have the following experience:
Some commercial 1st line IT support experience (or relevant qualifications) Microsoft 365 Networking Familiar with a helpdesk / ticketing system The role is based in central Bristol and would initially be 3 days a week on site (likely to move to 2 days in the first 6 months). Some of the benefits you can expect include:
Private medical insurance Life insurance Bonus scheme up to 10% 26 days holiday (increases with service) plus buy/sell options Budget for training and development