SC Cleared IT Engineer - Umbrella

We are recruiting for a SC Cleared IT Engineer for a leading Defence organisation based in Bristol on contract.

7.5 hour day to be worked according to local rota between 08.00 to 18.00

Required to perform deskside support incident & Request work at Bristol site. Wintel environment and HP laptop and desktop hardware support.

Excellent problem-solving skills & attention to detail

Effective communication (both verbal and written) and interpersonal skills, with the ability to explain technical concepts to non-technical users

Ability to build relationships with your colleagues, wider support teams, and partners at all levels across the business

Must be able to work alone and unsupervised, using initiative when necessary

A continuous improvement mentality to see and call out areas to improve customer experience

Contribute to the creation and maintenance of knowledge base articles and documentation for common issues.

Previous experience on a Tech Bar/Walk-up Support service

Experience in handling Incidents & Requests

Microsoft Windows technical support experience

Good knowledge of Windows 10/11 and MS Office Suite

Competent in using and supporting Microsoft Teams

Able to support of mobile technologies Apple and Android

Familiar with building, configuring, and troubleshooting desktops and laptops

Must have active SC clearanc...