Technical Application Specialist - Corporate Card Platform

Job Information

Job Title:

Technical Application Specialist

Salary: £70,929 – £86,691

Location:

Bristol

Hours:

Full Time – 35 Hours per week

Working Pattern:
Hybrid – at least two days per week, or 40% of your time, in our Bristol office

We’ve built a newly created Lab focused on delivering resilient, secure, and customer‑centric card services. As a Technical Application Specialist, you’ll play a pivotal role in shaping the future of card issuing and processing platforms, bringing deep domain expertise and technical leadership to a high‑performing team. You’ll work across BAU operations, service management frameworks and be expected to lead our 3rd‑party integrations helping us modernise and optimise our card technology stack.

This is a hands‑on role with strategic impact – ideal for someone who thrives in complex environments and wants to make a lasting difference.

• Platform & Service Management – Lead the delivery of outcomes across card platforms, card issuing and processing systems. Manage BAU operations, ensure service continuity through ITIL‑aligned practices, and support DR testing and IAM controls.
• Operational Delivery & Strategic Planning – Own budget delivery and conduct complex analysis across your area. Contribute to strategic planning and deliver outcomes through established data and knowledge management systems.
• Process Improvement & Change Delivery – Identify and address system and process gaps, delivering elements of change programmes. Develop product specifications and testing standards to support platform evolution.
• Security & Governance – Provide input into IT Security policy development, implement supporting procedures, and monitor compliance across your domain.
• Leadership & Capability Development – Manage and develop direct reports, set short‑term objectives and support performance management. Provide coaching and specialised training across the organisation, while investing in your own growth.

• Deep Cards Domain Expertise – Proven experience in card issuing, card processing (TSYS, Fiserv, Global Processing Services (GPS) etc.).
• Technical & Operational Excellence – Strong understanding of ITIL, service management, IAM, and disaster recovery testing.
• Leadership & Collaboration – Ability to manage teams, mentor others, and work cross‑functionally to deliver strategic outcomes.
• Problem Solving & Delivery Focus – Skilled in analysing complex issues and delivering solutions within established systems and frameworks.

• A generous pension contribution of up to 15%
• An annual performance‑related bonus
• Share schemes including free shares
• 30 days’ holiday plus bank holidays
• Flexible benefits to suit your lifestyle
• A range of wellbeing initiatives and generous parental leave policies

We’re focused on creating a values‑led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.