Netsuite & RF Smart System Administrator IT Hybrid

Netsuite & RF Smart System Administrator

We are seeking a proactive and technically capable ERP & WMS System Administrator to lead the administration, optimisation, and continuous improvement of Net Suite and RF-SMART across our pan-European, multi-entity wholesale and distribution operations.

This role will play a key part in driving process efficiency, standardisation, and operational excellence across warehouses, finance, and procurement functions. You will act as a bridge between operational stakeholders, finance teams, and digital services, ensuring both Net Suite and RF-SMART operate as an integrated, scalable platform that supports business growth.

You will be supported by a wider internal team and external partners, including Net Suite and RF-SMART support services, while maintaining a hands‑on approach to daily system administration and improvement initiatives. This position also offers the opportunity to support future international expansion projects, including the deployment of WMS solutions in new regions.

• Serve as the primary administrator for Net Suite ERP and RF-SMART WMS, managing configuration, permissions, and ongoing maintenance.
• Oversee integrations between ERP, WMS, and related business systems to ensure seamless data flow across operations, finance, and procurement.
• Monitor system performance and data accuracy, escalating issues to vendors or IT support when necessary.
• Provide end‑user support, troubleshooting, and training for both ERP and WMS users across multiple business units.
• Maintain clear documentation of system configurations, workflows, and process standards.
• Liaise with Net Suite and RF‑SMART support teams to ensure timely resolution of system issues and adoption of new features or best practices.

• Drive continuous improvement initiatives across ERP and WMS processes to enhance efficiency, accuracy, and standardisation.
• Partner with stakeholders in operations, finance, and procurement to identify and implement process optimisations, ensuring system functionality aligns with business needs.
• Champion standardisation of warehouse and back‑office processes across all sites using Net Suite and RF‑SMART as the foundation.
• Evaluate system updates, new modules, and automation opportunities to enhance scalability and performance.
• Define and track KPIs to measure system performance, user adoption, and process efficiency improvements.

• Support the rollout and optimisation of Net Suite and RF‑SMART across additional entities and countries, ensuring consistent configuration and best practice.
• Collaborate with internal teams and vendors on implementation planning, testing, training and go‑live activities.
• Coordinate change management and user adoption strategies to ensure successful deployment and sustained usage across regions.

• Proven experience administering Net Suite ERP and RF‑SMART WMS
  , ideally within multi‑entity or multi‑country environments.
• Strong understanding of B2B wholesale and distribution operations, including inbound logistics, inventory management, order fulfilment, and financial processes.
• Demonstrated experience in ERP/WMS configuration, process improvement, and cross‑functional system integration.
• Hands‑on experience with Net Suite operations processes
  , including finance, procurement, and inventory.
• Strong analytical and problem‑solving skills with a focus on efficiency and scalability.
• Excellent communication skills, able to collaborate effectively with technical teams, operational stakeholders and vendors.
• Fluency in English; additional European languages beneficial.
• Experience in multi‑site ERP/WMS rollouts and training programs.
• Exposure to mobile scanning, automation and warehouse analytics.
• Project management or process improvement certification (e.g., PMP, Lean Six Sigma).
• Experience supporting international expansion or system deployments across regions.

• Hands‑on, pragmatic and solutions‑oriented.
• Strong communicator who builds alignment across diverse teams and functions.
• Comfortable working in…