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Hybrid IT Service Desk Analyst — Impact
Job in
Bristol, Bristol County, BS1, England, UK
Listed on 2026-07-15
Listing for:
Bristol City Council
Full Time, Part Time
position Listed on 2026-07-15
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, IT Business Analyst
Job Description & How to Apply Below
Bristol City Council is seeking a motivated IT Service Desk professional to join our permanent IT Service Desk team at City Hall, Bristol. The role handles calls, emails and tickets, logging and managing requests in our system and providing first-contact resolution where possible.
Strong IT knowledge, problem-solving ability and customer-service focus are essential, with ITIL awareness and a flexible approach to work in a hybrid environment.
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