More jobs:
AI-Driven IT Support Specialist II
Job in
Bristol, Bristol County, BS1, England, UK
Listed on 2026-07-15
Listing for:
LexisNexis Risk Solutions
Full Time
position Listed on 2026-07-15
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Lexis Nexis Risk Solutions is seeking a Technical Support Specialist II to deliver hands-on and remote support for laptops, OS, software, printers, and mobile devices. The role emphasizes proactive health checks, performance improvements, and efficient problem solving.
You will leverage automation and AI tools to triage tickets, draft customer updates, and maintain knowledge articles, while supporting onboarding/offboarding workflows in a flexible, customer-first environment.
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