3rd Line System Administrator - Juniper or Cisco - DV Cleared

Overview

3rd Line System Administrator – Juniper or Cisco. Active DV Clearance required.

You will be responsible for incident resolution, system monitoring, infrastructure support, and technical troubleshooting across a broad range of enterprise technologies. The role is suitable for an experienced 2nd or 3rd Line Systems Administrator seeking to develop further.

Location:

Corsham. Legacy infrastructure training may be provided where required.

• Provide 2nd and 3rd Line support for secure infrastructure and user services.
• Monitor systems and respond to incidents through the service management toolset.
• Configure, troubleshoot, and resolve infrastructure and network faults.
• Support Windows Server, Active Directory, VMware, Exchange, and core infrastructure technologies.
• Perform user administration, system maintenance, and operational support activities.
• Analyse Windows log files and diagnose technical issues.
• Support network technologies including routing, switching, firewalls, MPLS, and BGP.
• Deliver existing implementation solutions and contribute to service improvements.
• Participate in shift work where required.

• Experience providing 2nd or 3rd Line infrastructure support.
• Strong knowledge of Windows Server 2012/2022 and VMware technologies.
• Experience with Active Directory, GPO, DNS, DFS, User Account Management, and Exchange.
• Strong troubleshooting and analytical skills.
• Experience configuring and fault-finding network devices.
• Knowledge of routing, switching, MPLS, BGP, and enterprise firewalls.
• Experience with Juniper networking technologies is desirable. Strong Cisco experience will also be considered.
• Knowledge of HSM, PKI, or hardware encryption would be advantageous. Training will be provided where required.
• Excellent customer service and communication skills.
• Ex-Military Signals experience would be advantageous.

Note:

This description focuses on the role responsibilities and required qualifications. Applications should be submitted through the standard process.