IT Infrastructure and Microsoft Platforms Technical Lead

Salary: £55,000 - 60,000 per year

• Deep working knowledge of Microsoft technologies including Microsoft 365, Azure, Intune, Exchange Online, SharePoint, Teams, Defender, Active Directory, Windows Server and Power Platform.
• Solid experience managing third‑party vendors and service providers, with a track record of coordinating effective IT services and holding partners to account.
• Good understanding of IT infrastructure fundamentals, including networking, firewalls, email security, backup, disaster recovery and identity and access management.
• A collaborative, proactive approach with the ability to communicate clearly with technical and non‑technical stakeholders, take ownership of problems and see things through to resolution.

• Own the technical health of our Microsoft 365 estate, including Azure, Entra , Intune, Exchange Online, SharePoint, Teams and Defender, by monitoring performance, managing alerts and driving proactive improvements.
• Serve as the primary technical point of contact for third‑party vendors and managed service providers, ensuring solutions are aligned to our business requirements and delivered to a high standard.
• Lead the response to major incidents, including root cause analysis, coordination of internal and external teams, and implementation of measures to prevent recurrence.
• Maintain and develop our identity and access management solutions, including SSO, MFA and automated provisioning, alongside our security, governance and compliance frameworks.

• Active Directory
• Azure
• Support
• Microsoft 365
• Security
• Share Point
• Windows
• Office 365
• Cloud
• Dev Ops

We are recruiting an IT Infrastructure & Platforms Technical Lead for a specialist infrastructure and asset management organisation operating across the UK. This is a senior permanent, full‑time role based in Bristol, with a salary of up to £60,000, extensive benefits, and hybrid, flexible working available. We offer a standout benefits package including private medical insurance, a healthcare cash plan, enhanced maternity and paternity pay, menopause support, online GP services, 25 days annual leave increasing with service, a generous private pension plan, life assurance, and strong learning and development support, including professional study and memberships.