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Service Delivery Manager
Job in
Bristol, Bristol County, BS1, England, UK
Listed on 2026-07-22
Listing for:
Frontier Resourcing
Full Time
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant -
Management
IT Project Manager
Job Description & How to Apply Below
Service Delivery Manager – Defence
Location: Bristol (predominantly on-site with some hybrid)
Security Clearance :
Eligibility and willingness to obtain DV clearance (Need to be Sole British National)
We're seeking an experienced Service Delivery Manager to lead and build a Secure IT Operations Service supporting defence focused programmes within a highly regulated environment.
Sitting within the IT function and working closely with Secure Operations, you'll establish, lead and continuously improve a newly formed secure service delivery team, ensuring robust, compliant and high performing IT services.
What you'll be doing
- Build, recruit and lead a new IT Secure Operations Service Delivery team
- Own and manage Incident, Request, Change, Problem and Escalation processes
- Design and embed ITIL aligned service management processes
- Drive continual service improvement through KPI reporting and trend analysis
- Man...
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