Senior Manager - Identify & Access Management

As the Senior Manager - Identity & Access Management you will own the strategy, transformation and continuous maturity of HL's Identity and Access Management (IAM) capability for colleague and workload identities - spanning identity lifecycle, authentication, authorisation, Privileged Access Management (PAM) and Identity Governance & Administration (IGA). The role elevates IAM as a strategic control, sets the direction and standards adopted across engineering and platform teams, drives a multi-year transformation programme, and provides executive-level representation to internal committees, external audit and regulators - ensuring HL's IAM capability is resilient, regulator-ready and enabling of secure, efficient access t you will be doing Own the multi-year IAM, PAM and IGA strategy, target operating model and capability maturity roadmap for colleague and workload identities, developed in partnership with Security Architecture and Cyber Defence.

Lead the transformation of HL's IAM capability, driving material uplift in automation, self-service, joiner-mover-leaver reengineering, RBAC modernisation, PAM control effectiveness and identity governance maturity. Set and steward the enterprise IAM standards, patterns and policies adopted across engineering and platform teams - ensuring least privilege, zero-trust identity principles and segregation of duties are consistently embedded by design. Own privileged access strategy and outcomes, including vaulting, session isolation, credential rotation and Just-in-Time / Just-Enough-Access controls - with day-to-day PAM operation delegated to specialist team leads.

Own the access governance strategy - including recertification cadence, role modelling, entitlement definitions and exception handling - retaining accountability for outcomes and regulatory evidence while delegating execution. Represent IAM at executive, risk and governance forums and act as HL's principal IAM interface to external audit and regulators on Identity-related matters. Own the IAM investment case, vendor strategy and multi-year budget, ensuring spend, tooling and partner choices deliver measurable capability, control and efficiency outcomes.

Influence and drive change across senior engineering, platform and product leaders to embed IAM standards and secure-by-design identity outcomes at pace and scale Lead, develop and retain a high-performing IAM team, owning the capability's talent strategy, succession planning and continuous uplift of technical and delivery skills at senior levels. Report on IAM performance, control effectiveness and transformation outcomes through clear KRIs, KPIs and management information tailored for engineering, executive, risk and regulatory audiences.

About you Extensive senior leadership track record in Identity & Access Management, Privileged Access Management and Identity Governance & Administration, gained in a complex, regulated environment (financial services strongly preferred). Demonstrable experience leading a multi-year IAM/PAM/IGA transformation programme end-to-end, including target operating model design, tooling modernisation and measurable maturity uplift. Deep working knowledge of enterprise IAM platforms (e.g. One Identity) and PAM platforms (e.g. Cyber Ark Privilege Cloud) - including operating models, integration patterns and control outcomes.

Strong grasp of modern authentication and authorisation architectures - including SSO, MFA, OIDC/SAML, RBAC, ABAC and workload identity federation across Microsoft Entra , Active Directory and AWS IAM. Executive presence and comfort operating at senior committee level - including presenting IAM strategy, control effectiveness and remediation to executive committees, board risk committees, external audit and regulators. Practical knowledge of relevant regulatory and control expectations impacting identity controls, including FCA/PRA Operational Resilience, DORA, ICO expectations, ITGC scrutiny, ISO 27001 and NIST CSF.

Proven ability to influence senior engineering, platform and product leaders to drive change and adoption of enterprise standards without direct authority - building consensus at scale across a complex delivery landscape. Demonstrable experience owning multi-year IAM investment cases, vendor strategy and budget - with a track record of translating capability ambition into commercial outcomes. Strong people leadership credentials, including building, developing and retaining senior IAM/PAM talent, and creating career pathways within a technical capability.

Excellent written and verbal communication skills, with the ability to translate complex identity concepts for engineering, product, risk and executive audiences. Advanced security or IAM certifications expected (e.g. CISSP, CISM, CIDPRO, Cyber Ark Sentry, Microsoft SC-300) - reflecting the strategic control nature of the role. Interview process This will be a 3-stage interview process including a presentation. Working Schedule Based in Bristol…