More jobs:
Service Desk Team Lead: 1st-Line ITIL, CSIP & CSAT
Job in
Bristol, Bristol County, BS1, England, UK
Listed on 2026-09-03
Listing for:
Colibri Digital
Full Time
position Listed on 2026-09-03
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Colibri Digital is seeking a Customer Services Centre Team Leader to join the NGMS Team for our Customer Services. You will oversee incident management, service request fulfilment, and user experience while driving continuous service improvement and operational efficiency.
As Service Owner of the End User Service Desk, you will manage Service Desk analysts, set objectives, monitor SLAs, and push automation and AI initiatives to deliver value to clients and improve CSAT.
#J-18808-LjbffrNote that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×