Global IT Service Desk Lead | Cloud-First & Hybrid
Listed on 2026-10-21
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IT/Tech
IT Project Manager, Systems Administrator, IT Support, IT Specialist
IOP Publishing is seeking an experienced Global IT Service Desk Manager to lead a cloud‑first service desk for ~500 staff across the UK, US, Europe and Asia. You’ll manage a high‑performing team, drive improvements and oversee suppliers while remaining hands‑on with technical delivery.
You will shape service strategy, enhance incident handling, and partner with stakeholders to ensure world‑class support in a fully cloud-based workplace. Bristol‑based hybrid role.
The Global IT Service Desk Lead | Cloud-First & Hybrid position in the Management & Operations, IT & Technology field is open for applications.
The position is based in West of England, England, United Kingdom.
This opportunity is part of our work in Management & Operations, IT & Technology.
The advertised compensation is 45.000 - 55.000.
We aim to respond to suitable candidates as soon as possible.
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