Security Operations Lead

As Security Operations Lead, you'll own and grow the Security Operations function, leading a team across the UK and Australia. You'll be the senior escalation point for security incidents, a calm and authoritative presence under pressure, and the person who keeps our operational security evolving to meet new threats, including those that come with being an AI-enabled business.

• Lead the team:
  Build, mentor and manage the performance of a Security Operations team across the UK and Australia, creating an environment of continuous learning, clear ownership and psychological safety
• Evolve incident response:
  Develop our incident response processes, especially around AI, maintain playbooks and standard operating procedures, and run exercises that build team confidence when it matters most
• Hunt threats:
  Proactively hunt for threats before they become incidents, and work with penetration testers, red teams and bug bounty programmes to find weaknesses, then partner with security engineering and technology teams to close gaps
• Own detection and tooling:
  Own our security monitoring and detection capability, including SIEM, EDR and threat intelligence platforms, driving the tooling roadmap, tuning detections to cut noise, and championing automation
• Report on what matters:
  Define and own Security Operations KPIs and KRIs, and give senior stakeholders clear reporting on the health of the function, including mean time to detect, mean time to respond and coverage trends
• Support compliance and governance:
  Make sure our security operations posture supports our regulatory and contractual obligations, acting as a key stakeholder in audits, assessments and customer security reviews, and working closely with Legal, Compliance and Privacy

• Experience managing and mentoring engineers and/or operations specialists
• Expertise in incident response, with hands-on experience leading major incidents
• Experience in threat intelligence and hunting, proactively seeking threats in complex, cloud-native environments
• A good working understanding of adversarial techniques (MITRE ATT&CK and similar frameworks), and how you keep up to date
• Genuine curiosity about the security risks introduced by AI systems, such as model abuse, prompt injection and data exfiltration
• Familiarity with modern security operations tooling
• Experience automating repeatable processes rather than relying on manual effort

• An experienced leader with a track record of building and developing security operations teams across multiple geographies and time zones, who leads by example and creates clarity in ambiguous situations
• Someone teams look to when things get difficult: composed, structured and decisive
• Able to communicate risk clearly and confidently to audiences from engineers to executives
• Able to show how you’ve built strong relationships across engineering, product and compliance
• Able to set out a vision and strategy for how security operations will mature, and win buy-in from your team and stakeholders
• Keen to drive compliance and NFR improvements that balance information security and commercial goals
• Ready to challenge the status quo and find ways to make security more efficient and effective with AI

• Level 5:
  Incident management, threat intelligence, vulnerability assessment, security operations, penetration testing, specialist advice
• Level 4:
  Performance management
• Level 3:
  Information security

• Vulnerability research (Level
  5), information assurance (Level
  5), emerging technology monitoring (Level
  4), professional development (Level
  4)

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