Master Data Management Analyst, Global Business Services

At IVC Evidensia, we are a leading veterinary services provider in Europe and North America with more than 2,500 clinics and hospitals across 19 countries and around 42,000 employees. We aim to have an extraordinary impact on animal lives, supporting in the region of 25,000 animals every single day across our international network. IVC Evidensia exists to champion the long‑term health and welfare of animals and deliver our purpose of Healthy Animals, Happy Owners.

Our GBS Master Data Management Analyst is accountable for managing the finance master data requests from key stakeholders within both Group Finance and local in‑country finance teams. This will involve triaging requests and ensuring that appropriate governance controls are executed, before maintaining master data in business systems. This work will need to adhere to service level agreement timescales and MDM governance rules and standards.

The MDM Analyst will partner with business master data requesters, Global Process Owners and subject matter experts to ensure that Enterprise Structure and Finance master data is maintained correctly in business systems. This will require an understanding of how master data flows across different business systems and an appreciation of related, core business transactions. The MDM Analyst will train and onboard business master data requesters and approvers.

In this role you will support the MDM Lead by executing actions to improve MDM processes and master data quality. This will often involve investigating issues, problem solving and suggesting improvement actions. The MDM Analyst will document processes and standards as required, as well as co‑ordinating data cleansing activities to improve data quality in addition to having performance management reporting oversight with our BPO partner.

IVC Evidensia are going through an exciting period of significant change, and you will need to embrace and drive that change. This is a fantastic opportunity for someone with strong relationship, business acumen, project coordination and analytical mindset to contribute to the organisation’s growth.

This role is initially being offered on a 6 month fixed term contract basis.

• Manage MDM request queue for Enterprise Structure and Finance-related master data, ensuring that requests are processed according to service level agreement timescales and necessary governance controls.
• Triage requests and determine the appropriate course of action according to business rules.
• Confirm requirements for hierarchy and mapping table maintenance with business SMEs.
• Maintain master data in business systems in line with rules and standards.
• Train and onboard new business master data requesters and owners as required.
• Support MDM Leads to implement master data quality standards and processes to ensure data accuracy, consistency, completeness, and reliability.
• Document master data processes to cover full lifecycle of activities, ensuring these are modified as the business evolves.
• Work with MDM Leads and business SMEs to review and improve master data processes.
• Performance manage our MDM team situated with our BPO partner Genpact
• Performance manage leverage KPI’s and support regular reporting of performance
• Develop and implement master data validation checks and routines.
• Ensure master data accuracy through systematic validation procedures.
• Collaborate with external sources and partners for data enrichment where appropriate.
• Assist in troubleshooting master data quality issues and anomalies.
• Provide operational insights for master data improvement initiatives.
• Coordinate and execute master data cleansing routines.
• Collabor…