Business Systems & Applications Manager

Up to £50,000 DOE | Remote (With site visits) across the South/South West

Our client is looking for an experienced Business Systems & Applications Manager to take ownership of a suite of business-critical systems that support the organisation's day-to-day operations. This is an excellent opportunity for a technically capable and hands-on individual who enjoys working closely with stakeholders, managing interconnected platforms, and driving business improvements through technology.

This role is heavily focused on the administration, development and optimisation of a Google Workspace-centric environment. The successful candidate will play a key role in ensuring the stability, security and ongoing evolution of the systems that underpin the organisation's core operations.

• Own and administer the Google Workspace environment.
• Support, maintain and develop business-critical applications and internal systems.
• Manage integrations across Google Workspace, Google Apps Script, Zapier and other connected platforms.
• Support and enhance automated workflows to improve operational efficiency.
• Troubleshoot and resolve issues across applications, integrations and business systems.
• Manage user access, permissions and system security.
• Work closely with stakeholders to gather requirements and deliver technical solutions.
• Identify opportunities for process improvement and automation.
• Produce and maintain technical and system documentation.
• Act as the internal technical lead for business systems and applications.

• Previous experience in a Business Systems Manager, Applications Manager, Systems Manager, Technical Lead or similar role.
• Strong administration and support experience within Google Workspace.
• Experience working with Google Apps Script.
• Knowledge of workflow automation platforms such as Zapier.
• Experience supporting and maintaining business-critical applications.
• Strong understanding of systems integration and process automation.
• Excellent troubleshooting and problem-solving skills.
• Strong communication skills and the ability to work with non-technical stakeholders.

• Experience with Cognito Forms or similar platforms.
• Experience managing bespoke or internally developed applications.
• Database administration or data management experience.
• Experience leading digital transformation or business systems improvement projects.
• Knowledge of low-code/no-code platforms.
• Previous experience within an SME environment.

No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.