Account Handler

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

This position offers an exciting opportunity to work in a dynamic and global environment, collaborating with various brokers and team members from across the group with a focus on Management Liability Insurance.

In this role, you will build on your existing and/or develop account handling experience and develop deep expertise in D&O insurance. You will be a point of contact for the regions team in respect of Management Liability Insurance. You’ll be responsible for following up on new business leads, renewing existing accounts which will involve preparing slips, endorsements, and other documentation. The role will involve being client facing and market facing, and you will handle the process from start to finish.

This position offers the opportunity to deepen your understanding of the insurance process within a dynamic and growing team, providing a strong platform for career progression in the industry.

• Participate in team meetings as required
• Follow up on cross sell opportunities from colleagues and take up new business opportunities.
• Service the existing renewal book that is assigned to you, along with identifying the client’s needs and requirements and ensuring that cover is relevant.
• Reviews client documentation to ensure that information presented is sufficiently comprehensive/accurate to support the quoting and binding process
• Develops strong relationships with markets, clients and colleagues.
• Produces high quality and compliant documentation
• Takes responsibility for data entry, credit control and chasing subjectivities where required
• Ensures up to date records are maintained at all times on the Company systems and any e-trading platform

• Ability to work well as part of an open and collaborative team
• Organised with attention to detail
• A positive can-do attitude.
• Good negotiation skills.
• Computer literate skills in basic software (i.e Outlook, Microsoft Excel, Word etc.)
• Strong interpersonal skills with the ability to build long lasting relationships.
• Sales / customer service experience.
• Ideally 1-2 years of experience within insurance in any class of insurance.

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other in the small everyday moments and the bigger challenges
• We are determined to make a positive difference at work and beyond

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours
* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

* Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent