Vehicle Damage Assessor

Vehicle Damage Assessor – Spider is recruiting on behalf of a specialist automotive consultancy for a full‑time, permanent role covering the Southern region visiting customers and repairer sites across Essex, Kent, Cornwall, Gloucestershire, Oxfordshire, Cambridgeshire and Hertfordshire.

• Competitive Salary: £38,000 – £42,000 per annum, depending on experience + 5% annual bonus
• Additional Benefits: Mercedes company car with fuel card, laptop, mobile phone and business expenses provided.

As a Vehicle Damage Assessor, you will be responsible for assessing vehicle damage both remotely from images and in person at third‑party premises. Using your technical knowledge and estimating expertise, you will produce or review repair estimates, ensuring the most cost‑effective repair solutions while maintaining high standards of quality and accuracy.

In addition to damage assessments, you will undertake quality audits, support the claims process, liaise with repairers and customers, and organise your own workload to maximise efficiency across your allocated region.

• Carry out vehicle damage inspections both remotely and on‑site across the Southern region.
• Produce and review repair estimates using Audatex or similar estimating software, applying cost‑effective repair principles.
• Assess repair methods, labour times, parts, materials and repair costs in line with client guidelines.
• Liaise with repairers, clients and internal teams to agree repair solutions and resolve technical queries.
• Complete digital inspection reports and maintain accurate documentation.
• Conduct quality audits at third‑party repair facilities (full training provided).
• Organise travel and daily schedules to maximise efficiency and minimise travel time.
• Support colleagues across the wider operations team when required and contribute to continuous service improvements.

To be successful in this role you will have at least five years' experience as a Vehicle Damage Assessor, Bodyshop Estimator or within a similar automotive claims or vehicle assessment environment, together with a minimum of three years' recent experience using Audatex or comparable estimating software. You will possess excellent technical knowledge of vehicle repairs, strong organisational skills and the ability to communicate confidently with repairers, customers and colleagues.

You'll be comfortable working independently, enjoy field‑based work, managing your own diary and travelling extensively throughout the Southern region. Good IT skills, including Microsoft Office, and a proactive, professional approach are essential.

They are a well‑established specialist automotive consultancy providing inspection, appraisal, audit and claims management services to leading vehicle manufacturers, logistics providers and insurers across the UK. With an excellent reputation for technical expertise, quality and customer service, they offer a supportive working environment where experienced professionals are trusted to manage their own workload while contributing to the continued success of the business.