Commercial Account Handler

Job Title:

Commercial Account Handler

Location:

Thurrock, Essex Salary:
Up to £38,000 – £45,000 (NEG/DOE) Job Type: Full-time, Permanent

Hours:

Monday – Friday, 9:00 AM – 5:30 PM Work Style:
Onsite Are you a Commercial Insurance professional looking to advance your career? Cowell Recruitment is delighted to partner with a highly respected, rapidly growing insurance broker based in Thurrock . Due to sustained portfolio growth, they are seeking an experienced and ambitious Commercial Account Handler to join their close-knit, dynamic team. Invest in Your Professional Growth > Our client actively supports career development, offering fully funded CII qualifications (Cert CII / ACII) and clear routes to senior account management or executive roles within the business.

Key Responsibilities Client Support & Retention:
Serve as the main technical point of contact for a diverse portfolio of B2B client accounts, delivering exceptional service and advice. Renewals & Mid-Term Adjustments (MTAs):
Manage the end-to-end renewal process, processing MTAs, policy amendments, and cancellations accurately and efficiently. Market Broking:
Prepare comprehensive broking presentations, negotiate policy terms and premiums with leading insurers and underwriters, and secure optimal cover for clients. Cross-Selling & Growth:
Identify gaps in client coverage to recommend additional products, driving account retention and portfolio growth. Claims Handling (Light):
Assist clients with initial claim notifications, liaising with insurers to ensure smooth, prompt resolution.

What We Are Looking For

Experience:

Minimum 2 years of hands-on experience within Commercial Insurance (handling B2B risks, commercial property, casualty, or motor trade).

Skills:

Strong market broking skills, excellent written and verbal communication, and sharp attention to detail when managing policy documentation. Technical Proficiency:
Familiarity with major insurance software platforms (e.g., Acturis, Open GI, or SSP) is highly advantageous.

Education:

Minimum Grade 4/C (or equivalent) in GCSE Maths and English. Drive: A collaborative team player with a passion for high service standards and ongoing professional development. What’s in It for You? (The Benefits) Our client believes in rewarding hard work with an industry-leading compensation and benefits package:
Financial & Development:
Competitive basic salary (negotiable DOE)  Fully Funded Cert CII / ACII Qualifications & annual bonus scheme. Work-Life Balance: 22 days holiday  Bank Holidays (increasing with length of service). Health & Security:
Healthcare Cash-Plan, Life Assurance (4x salary), and Income Protection (up to 5 years). Pension:
Enhanced Contributory Pension Scheme (5% Employer / 5% Employee). Lifestyle Perks:
Free onsite parking, Cycle to Work scheme, Tech purchase options, and High-Street Retail Discounts. Wellbeing:
Enhanced Maternity/Paternity leave and access to a 24/7 Employee Assistance Programme (EAP).

How to Apply

Ready to elevate your career with a supportive, expanding broker in Essex? Submit your CV today for immediate consideration. Cowell Recruitment is an equal opportunities recruiter.

Please note:

Only applicants with the permanent right to work in the UK will be considered for this role.