Motor Claims: Hybrid Customer Journey Leader
Listed on 2026-10-21
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Insurance
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Customer Service/HelpDesk
NFU Mutual is seeking a Motor Customer Claims Manager to lead and shape the motor claims journey. You will guide a specialist team, influence across claims, engineering and supply functions, and drive enhancements to the customer experience in a multi-channel environment.
The role combines delivery excellence with strategic thinking, using performance data to steer improvements while ensuring regulatory and cost controls.
The following opening is for a Motor Claims:
Hybrid Customer Journey Leader with NFU Mutual.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Motor Claims:
Hybrid Customer Journey Leader role in the description above.
We appreciate your interest in this position.
Join NFU Mutual and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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