Contracts Supervisor

Location

Severn Beach, Bristol BS35

Competitive

Full
- Time, Permanent

Monday
- Friday, 09.00 - 17.30hrs (37.5hrs per week)

31st July 2026 at 17:30

As a Contracts Supervisor you’ll support the Contracts Manager in supervising day‑to‑day operations, ensuring accurate, efficient, and compliant delivery of logistics and contract activities. The Supervisor provides hands‑on leadership, workflow coordination, and acts as a key escalation point for operational and customer issues.

• Supervise daily logistics and contract operations, ensuring tasks are completed accurately and on time.
• Allocate workloads, monitor activity levels, and manage operational priorities.
• Act as a secondary point of contact for customers, resolving issues and escalating where required.
• Monitor KPIs, service levels, trends, and potential risks, supporting corrective action.
• Support revenue and cost monitoring, identifying efficiency opportunities.
• Supervise operational administration relating to stock control, distribution, and documentation.
• Liaise with the warehouse and Logistics Operators to ensure the necessary PI checks are completed regularly, investigate any discrepancies and maintain stock integrity.
• Ensure compliance with operational procedures, customs requirements (where applicable), and quality standards.
• Maintain the effective operation of the Warehouse Management System, ensure data integrity and work closely with IT to meet future needs.
• Coach, support, and provide day‑to‑day guidance to the Co‑Ordinator(s).
• Ensure effective holiday cover and handovers within the team.
• Maintain accurate records, systems, and reporting outputs.

• Essential: Experience supervising or leading teams within logistics, transport, or operational environments.
• Skills in prioritisation, organisation, problem‑solving, and handling multiple tasks at once.
• Working knowledge of KPIs, service levels, and workflow management.
• Bonus:
  Previous logistics experience (full training will be provided).
• Communication:
  Excellent command of the English language, both written and spoken, and confident communication with the ability to influence and resolve issues.

Right to work in the UK is required; no work permits are sponsored.

• Up to 27 days holiday plus Bank Holidays
• Life Cover
• Profit related pay
• Defined contribution pension scheme
• Discounted store/shopping benefit scheme
• Private Healthcare
• Car Parking
• Employee Assistance Programme
• Training opportunities

* Some benefits are subject to a qualifying period.