Hire Controller

Job Introduction Our Hire Controllers are key to the performance of our branches. Join us and become part of our amazing operational branch team in maintaining our place as Nation’s leading Tool hire business.

Key Responsibilities Be the first point of contact for customers over the counter & on the telephone

Maximise hire and sales revenue

Cover deliveries and collections when essential to business demands

Ensure vehicle are always loaded safely and in line with company procedures

Responsible for appropriate branch presentation

Carry out daily compliance and H&S checks, as directed

Assist and attend stock takes as required

What We’re Looking For Proven experience of delivering excellent customer service

Commercial mind-set and aware of importance of service delivery

Effective communicator with ability to influence and empathise

Good attention to detail and IT skills

Knowledge of local area Valid driving licence

Knowledge of hire industry desirable but not essential

Knowledge of equipment desirable not essential

What We Can Offer You Competitive salary

Salary sacrifice pension
25 days annual leave, plus bank holidays

Additional holiday purchase scheme

Free Tool Hire Life Assurance cover 3x salary

Share save scheme

Eye care vouchers

Recommend a friend scheme

Learning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required

Cycle to work scheme

Long service recognition

My Vp discounts – a variety of discounts and rewards on thousands of well-known brands

Discounts on HP productsEE mobile contract discount offers

Gym discounts

Health Shield (discounted premiums on health care cash plan)
Regit Assist 24/7 accident helpline – free joiningA Little Bit About Us Brandon Hire Station is the leading provider of tool and equipment hire in the UK.

Our commitment to exceptional customer support services is unmatched in the industry. We guarantee timely delivery of our tools and equipment through our branded vehicles and FORS accredited drivers. Plus, with our 'Everyday Product Hire Guarantee', you can trust that our most hired products are always available at every branch, every day, collected or delivered throughout the UK.At Brandon Hire Station, we're actively looking for passionate individuals to join our team.

We're committed to providing the highest level of service to our customers and we're always on the lookout for like-minded professionals who share our dedication to excellence.

If you're interested in working for a company that's committed to providing exceptional customer support services, we invite you to apply for a position with Brandon Hire Station today.

Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.