Operations Manager - Critical Power

Position: Operations Manager - Critical Power (Permanent)
The company is an ever-expanding nationwide provider of standby generator solutions, specialising in installation, commissioning, maintenance, and repair services. With a strong reputation for reliability and customer satisfaction, the company ensures clients’ backup power solutions are dependable, robust, and ready when it matters most.

Due to continued growth and the strategic expansion of the leadership structure, the company is introducing a brand-new Regional Operations Manager (South) position. Reporting directly to the Managing Director, this role will lead day-to-day operations across the Southern region; driving operational excellence. We’re open to considering experienced professionals from a variety of backgrounds within the power generation/critical power sectors.

Package

* Salary: £50,000 - £65,000

* Car Allowance: £500 per month (hire car provided for first two months)

* Working Hours:

Monday – Friday, 08:00 – 16:30

* Location:

Hybrid – Office / Site / Home

* Pension: 6% employer contribution

* Holiday: 25 days + Bank Holidays

* Company Phone & Laptop provided

* Genuine opportunities for professional growth within a growing and dynamic business

This could suit an established Service Manager ready to step up into a regional leadership role, or a Project Manager looking to pivot into a more operational and people-focused management position. If you have strong leadership capability, commercial awareness, and industry experience, this role offers a genuine opportunity to elevate your career.

Responsibilities

* Provide strategic leadership across the Southern region, ensuring high-quality service delivery and operational excellence

* Work closely with Senior Management to develop and execute operational strategies aligned with company objectives

* Identify and implement operational improvements, best practices, and scalable process enhancements across the wider business

* Manage operations across key Southern offices, with Bristol acting as the primary hub

* Lead, develop, and support Regional Service Managers, Engineers, Apprentices, and Administrative staff

* Oversee regional performance including service/remedial quotations, engineer coordination, and spares management

* Optimise workflows and conduct regular audits to ensure compliance with processes and standards

* Champion Health & Safety compliance and foster a strong safety-first culture

* Maintain key client relationships and resolve escalated issues effectively

* Coordinate resource planning to support continued regional growth

Requirements

* Proven experience in Operations, Service, or Project Management (minimum 4+ years preferred)

* Background within the standby generator industry or a closely related technical sector

* Demonstrated track record of implementing operational improvements and driving efficiency

* Strong leadership and people management skills with experience developing high-performing teams

* Solid understanding of service delivery models and contract negotiation

* Excellent organisational and time management skills within fast-paced environments

* Full UK Driving Licence (essential)

* Ability to obtain Police/SC Vetting clearance if required

What next?

Interested? Just click the apply button and send us a copy of your CV - don't worry if it's not up to date, we can help you with that