Principal Delivery Lead

We fuse together exceptional talent who deliver outstanding software solutions. Our approach has helped us grow 60% in 2021, 94% in 2022, while in 2023 we joined forces with Insight, a Fortune 500 company and a leading solutions and systems integrator. With exciting growth plans and cutting‑edge projects, there has never been a better time to join our incredible team.

The Principal Delivery Lead is responsible for leading and coordinating the successful delivery of complex, multi‑team programmes of work, partnering with clients to define and deliver value that meets their business needs and goals. The role ensures delivery is aligned with client expectations and that Amdaris delivery standards and best practices are followed.

Reporting into a Portfolio Director, the Principal Delivery Lead is the most senior hands‑on delivery role within Amdaris, recognized as a delivery expert and trusted advisor to clients. Operating as a leader within the Delivery community, the role coaches Senior Delivery Leads and Delivery Leads, sets the standard for delivery excellence, supports delivery improvements in accordance with the Amdaris Way, and acts as an escalation point.

The role holds accountability for high‑quality delivery execution across multiple work streams and demonstrates influential senior stakeholder management and strong commercial awareness. It requires strong leadership and communication skills, excellent client focus, and the ability to thrive in a fast‑paced environment.

• Confidently owns, and is accountable for, the successful end‑to‑end delivery of strategically important, large‑scale programmes.
• Sets and drives delivery in line with best practice and the Amdaris Way, maintaining consistent quality, effectiveness, and control across the programme.
• Aligns and manages cross‑team dependencies and risks with the client and internal stakeholders, resolving blockers through timely decisions and actions that protect scope, timelines, and programme outcomes.
• Holds Delivery Leads within the programme accountable for effective governance and reporting, ensuring accurate, timely, and transparent status updates across all work streams.
• Owns and shapes programme‑level reporting to provide clear, executive‑aligned insights to senior client stakeholders.
• Identifies delivery risks and issues early, working proactively with stakeholders to resolve them before they impact outcomes.
• Leads continuous improvement within the programme, embedding lessons learned and evolving ways of working to improve effectiveness and performance.

• Builds strong, trusted and influential relationships with senior client stakeholders, operating as a credible delivery leader and advisor.
• Partners with clients to shape delivery outcomes, providing informed advice and constructive challenge to drive efficient, effective, and value‑led delivery.
• Establishes and leads stakeholder engagement, ensuring stakeholder maps, communication plans, and governance frameworks provide executive oversight and enable timely decision making.
• Proactively manages client expectations to maintain confidence, transparency, and delivery momentum.
• Acts as the primary escalation point for delivery‑related issues, engaging the Portfolio Director and wider leadership to resolve complex or high‑risk issues.
• Leads governance meetings and quarterly client reviews, shaping the agenda and narrative to focus on outcomes, risks, and value delivered.
• Drives the use of client feedback (e.g. NPS) to create targeted improvement plans, engaging the Portfolio Director and/or Client Success Manager as needed for critical issues.

• Provides coaching and mentorship to Senior Delivery Leads and Delivery Leads, strengthening leadership capability and delivery maturity across the programme.
• Builds delivery capability by identifying skills gaps, developing talent, and providing targeted development actions.
• Sets clear performance expectations and provides constructive feedback, supporting objective setting and progression in line with Amdaris competency frameworks.
• Role‑models leadership…