Facilities Coordinator

Responsible to: Head of Finance & Operations

Responsible for: Cleaning contractors

Hours: 30 hours per week (to be worked over 4 days, including Fridays and some weekends as needed).

Contract: Salaried, PAYE. Fixed 12‑month contract, potential to extend

Final date to receive applications: 9 March 2026, 11.30 pm

Candidates notified of shortlisting: 11 March 2026

Unsuccessful applicants will be notified by: 16 March 2026

Interviews: 18 March 2026

Proposed start date: As soon as possible

St Annes House is a vibrant community and workspace at the heart of Bristol. This role ensures the building remains safe, welcoming and fully functional, overseeing health and safety, risk management, maintenance and small capital improvements.

As the key point of contact for building users, contractors and external partners, the role balances operational needs with comfort, usability and accessibility.

A hands‑on role that combines day‑to‑day facilities management with forward‑looking planning to keep St Annes House thriving for everyone who uses it.

• Maintain and oversee the risk assessments for St Annes House operations, ensuring actions are identified, implemented and monitored.
• Ensure the fire risk assessment is up‑to‑date and we are compliant with any additional risk assessments required to support the overall operational risk framework.
• Manage a programme of daily, weekly, monthly, quarterly and annual statutory and operational checks.
• Work with tenants and an administration coordinator to ensure tenants risk assessments are completed, up‑to‑date and appropriate.
• Ensure all teams and tenants comply with St Annes House risk assessments, policies and agreed control measures.
• Work in partnership with the Head of Finance and Operations to ensure compliance with lease terms and all relevant building‑safety agreements, including those with Bristol City Council and insurers.

• Ensure St Annes House is a safe, well‑maintained and welcoming place to visit and work.
• Carry out regular inspections to identify cleanliness, safety and maintenance requirements, including fire exits, escape routes, lift operation and COSHH storage.
• Respond to any maintenance problems as they arise.
• Arrange and oversee repairs and planned maintenance with external contractors in line with Bricks’ procurement policy.
• Work collaboratively with the Head of Finance & Operations to develop, review and implement policies and procedures relating to building operations and facilities management.
• Take responsibility for the effective operation and maintenance of all building systems, including utilities, lifts, boilers, IT, phones and comms infrastructure, security systems, CCTV and waste management.
• Ensure equipment and furniture are maintained, repaired or replaced as required.
• Act as the lead point of contact for security and access‑control matters, liaising with security providers and the police when necessary.
• Liaise with the Bookings and Events Coordinator to ensure the doors are set appropriately.
• Lead on heating management for St Annes House, including contingency planning for boiler failure and implementing short‑term improvements to occupant comfort while balancing financial considerations with usability and wellbeing.
• Manage the cleaning contractors, maintaining checks on cleaning standards.

• Support the Head of Finance & Operations to identify, pilot and test new social‑enterprise opportunities that generate both social impact and financial surplus for Bricks and St Annes House.

• Lead on short‑term capital works and building improvements, including enhancements to hireable spaces and the implementation of improved security measures.
• Work with the Head of Finance & Operations to develop and maintain a prioritised schedule of planned maintenance and identified “nice‑to‑have” improvements.
• Continue to deliver action arising from WECIL’s Access Audit, working to improve accessibility across the building.
• Support the planning and development of major capital improvements and building changes scheduled over the next five years.