Head of Partnerships

Head of Partnerships

West Midlands

Up to 100k

Hybrid

2 days per week in the office

3 days travelling to customer sites

Enterprise Level Account Management and Sales Experience

Fintech experience is desirable

• Private Medical
• Group Income Protection
• Car Allowance
• Bonus Scheme

I'm working with an enterprise level SaaS Client who is currently looking for a Head of Partnerships to support Enterprise account growth through increasing account value, driving adoption of services, maximising retention through the delivery of partner strategy.

This is a strategic senior leadership position.

You should be someone that knows how to engage, retain and maximise value of enterprise level accounts, that understands and improves strategic partnerships.

You will be involved with developing account management strategy alongside other senior stakeholders.

You will drive customer success within the channel, which includes acting as a conduit for any issues.

You will line manage a team of account managers.

They are looking for someone with experience in SaaS sales solutions, and working within regulated industries such as finance, pensions, or insurance. SaaS is highly desirable.

• SaaS environment is absolutely essential
• Experience in Enterprise level Client relations, Customer Success or Account Management is also essential
• Strong and inspirational leadership
• Strategic and commercially focused
• Excellent stakeholder communication skills
• Analytic approach using data driven insight
• B2B Customer Journey Management
• Demonstrable experience in driving B2B customer satisfaction
• Demonstrable experience driving account revenue through clear strategy, consistent delivery, operational alignment, actionable analytics and identifying opportunities for monetisation and growth
• Acting as an escalation point for issues your customers face
• This role requires regular customer travel, you will need to hold a UK Drivers License

• Regulated industry experience such as Finance, Pensions, Insurance
• Experience with full SDLC

If you are looking for an opportunity to work in a successful enterprise level business that genuinely cares about its staff and customer experience then please apply today quoting reference AR103004.

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.