Charity Business Manager

Location: South West England (multi-site with hybrid working)

Contract: Permanent, Full-time

Salary: £47,725 – £54,095 per annum

At Children’s Hospice South West, we are committed to making the most of short and precious lives. We provide expert care and support to babies, children with life‑limiting conditions and their families, ensuring they can make the very most of their time together.

We are looking for a Charity Business Manager who shares our values and is passionate about creating the conditions that enable others to do their best work. This is a pivotal role at the heart of our organisation, connecting people, processes, and information to support strong, compassionate leadership and decision‑making.

Working closely with the Deputy CEO, you will help bring our governance and business management to life through a collaborative, network leadership approach—working across teams, services, and sites to build shared understanding, consistency, and trust. You’ll lead a central business support team and work in partnership with colleagues, Trustees and senior leaders to ensure our governance, risk, and assurance arrangements are clear, connected, and effective.

You’ll also take on the role of Data Protection Officer, helping us care for sensitive information with the same integrity and respect we show to the children and families we support.

This is a hands‑on role, where your organisation, judgement, and ability to bring people together will make a real difference—helping us work smarter, strengthen resilience, and focus on what matters most.

You are an experienced and values‑driven professional with a senior level background in governance, business management, or corporate administration. You believe in collaboration over hierarchy, bring people together with warmth and clarity, and take pride in creating inclusive, high‑performing teams. You are organised, thoughtful, and motivated by making a positive impact.

• Strong working knowledge of governance frameworks (charity/public sector), regulatory compliance and assurance processes, data protection legislation (UK GDPR/DPA 2018)
• Experience supporting Boards or Trustees
• Proven experience developing and maintaining governance frameworks and processes
• Managing organisational records, policies, and compliance registers
• Coordinating or leading cross‑organisational projects

• 33 days’ holiday plus bank holidays (rising with service)
• Enhanced sick pay (up to 6 months full pay)
• Pension scheme with 7% employer contribution
• Enhanced maternity/adoption pay and family‑friendly policies
• Occupational health, wellbeing support and Employee Assistance Programme
• Life assurance scheme
• Ongoing training and development opportunities
• Commitment to sustainability and environmental responsibility
• A supportive, inclusive and values‑driven workplace

CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community. Charity Registration Number 1003314