Delivery PMO Professional

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Job Description

Job Title:

Delivery PMO Professional Req  Function:
Business Services & Operations Posting

Start Date:

20/07/2026

Posting End Date: 31/07/2026

Division: UK Business

Job Location:

G  Bristol - Assembly Advertised Salary:
Competitive + Benefits
** Eligibility for SC Clearance is Essential
** Job Req  Date: 09/07/2026

Function:  Business Services & Operations Location Bristol (3 days on site)##
** About the role
** This role is accountable for providing PMO support services to complex customer contracts within Design and Delivery. It plays a key role in reducing risk to BT, increasing the likelihood of successful delivery, and enhancing customer satisfaction. The role ensures a consistent and mature PMO service is delivered to priority contracts, covering areas such as governance, reporting, risk and issue management, and the management of dependencies and obligations.
** The successful candidate must be willing to undergo National Security Vetting, including Government Security Clearance (SC) and NPPV levels, which requires residency in the UK for a minimum of five years.**##
** What you’ll be doing
**** Support the delivery of a high performing PMO service
*** Work closely with Programme teams to provide end‐to‐end PMO delivery, ensuring services are clearly defined, consistently applied, and add demonstrable value to contract delivery.
* Adhere to agreed PMO standards for ways of working, outputs, and behaviours, promoting discipline, reliability, and a trusted PMO function.
** Ensure consistent, high****‐
**** quality PMO execution
*** Deliver PMO services to a consistently high standard, meeting agreed expectations for governance, reporting, control, and assurance.
* Proactively identify gaps, risks, and inconsistencies in delivery and address them early.
** Embed effective processes, tools, and governance
*** Comply with agreed methodologies, standards, and tools, while actively contributing to the development and continuous improvement of the wider PMO community approach.
* Drive disciplined use of PMO tools and data to provide timely, accurate insight into delivery performance for stakeholders.
** Continually improve PMO effectiveness
*** Identify and implement continuous improvements to PMO services, simplifying processes and introducing digital and automation solutions to reduce manual effort and increase consistency, scalability, and value.
** NPS
* ** Contribute to the PMO Net Promoter Score (NPS) for supported contracts by tracking trends, identifying recurring themes, and driving tangible improvements to the PMO service.
** Leadership
* ** Be accountable for PMO delivery, building trust through consistent execution, transparency, and clear communication.
** Collaboration
* ** Foster strong collaboration with the wider PMO team, providing guidance, support, and direction to colleagues where required.##
** Essential Skills / Experience
*** Proven experience supporting the end‐to‐end delivery of a PMO service, with clear standards, consistent execution, and demonstrable value to contract delivery.
* Strong capability in delivery assurance, ensuring high‐quality governance, reporting, and control across multiple contracts or programmes.
* Experience defining, implementing, and operating a clearly structured PMO catalogue of services.
* Solid understanding of project and programme governance, with the ability to apply methodologies pragmatically and at pace.
* Experience using PMO tools and data as the primary source of delivery insight, producing clear, decision‐ready reporting for senior stakeholders.
* Demonstrate experience in identifying improvements, simplifying PMO processes, and introducing digital or automated solutions to improve efficiency and consistency.
* Strong stakeholder management skills, with the ability to identify and…