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Head of Customer Success: Build & Scale Founding Team
Job in
Bristol, Bristol County, BS1, England, UK
Listed on 2026-07-26
Listing for:
Octopus Legacy Limited
Full Time
position Listed on 2026-07-26
Job specializations:
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Management
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Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Octopus Legacy is building a founding customer success function in the UK death planning space. As Customer Success Manager you will own the day-to-day running, performance and development of the first CS team, uniting probate sales and bereavement support into one seamless unit.
You will coach, structure and scale the team through a period of growth, partnering with New Business, Tech and Product to deliver an outstanding customer experience while hitting measurable targets and shaping the
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