General Manager

This is a full-time leadership role, accountable for the day‑to‑day running of your club. You’ll lead from the front across sales, service, and operations
, setting the pace for high standards, driving all revenue streams, and delivering an exceptional experience for every member.

With a sharp eye for detail, a fearless approach, and the ability to OWN IT
, you’ll recruit, develop, and inspire a high‑performing team capable of consistently achieving KPIs and taking the member journey to the next level.

What’s in it for you?

• 20% discount across all Frasers Group fasciae
• Free Everlast Gym membership
• Monthly recognition:
  Everlast Champions & Frasers Group Champion (double salary month for winners)
• Training & development with funded qualifications (L3 & L5 in Management & Leadership)
• Enhance your fitness knowledge through product training and the opportunity to deliver PT & group sessions
• A fearless, ambitious culture that celebrates progression

What You’ll Do

Lead & Elevate
:
Recruit, train, and develop an ambitious team, giving regular, constructive feedback to maximise performance.

Drive Results
:
Own membership growth, secondary spend, and all revenue streams to maximise overall profitability.

Deliver Exceptional Experiences
:
Lead by example on the gym floor and reception, ensuring every visit feels elevated and personal.

Operate with Precision
:
Ensure all operational processes (daily, weekly, monthly) are delivered to the highest standard, consistently.

Champion Standards
:
Maintain outstanding cleanliness, presentation, and safety standards at all times.

Engage & Motivate
:
Build team buy‑in to national focuses and campaigns (#Workout Wednesday, #We Communicate).

Problem Solve Fearlessly
:
Stay resilient, agile, and solutions‑driven in the face of challenges.

Compliance & Safety
:
Oversee all policies and procedures, including Health & Safety and pool plant operations.

What You’ll Bring

Passion for health, fitness, and wellness

Level 2 Fitness Qualification (desirable)

Minimum 1 year’s management experience in the fitness industry

Strong leadership qualities with the ability to adapt communication & management style

A member‑first mindset with exceptional interpersonal skills

Commercial awareness and the drive to deliver results

Positivity, resilience, and a fearless solutions‑driven approach

Flexibility to work evenings, weekends, and Bank Holidays as required

• Think without limits – Think fast, think fearlessly and take the team with you
• Own it and back yourself – own the basics, own your role and own the results
• Be relevant – Relevant to our people, our partners and the planet