Senior Manager Network Services

Powered by Water, Driven by Purpose

At Bristol Water, we’ve been serving generations of families since 1846. Ensuring people in our communities have access to healthy water is paramount, which is why we work around the clock testing our water hundreds of times a day.

We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife.

Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.

Ready to make a splash?
Join our team today.

We're looking for an experienced and inspirational leader to join Bristol Water as our Senior Manager Network Services
. This is a high impact leadership role responsible for the strategic direction, operational performance, and continuous improvement of network services across our water network.

Leading a team of managers, technical specialists, and operational delivery colleagues, you'll drive excellence across network construction, lead replacement programmes, fire hydrant maintenance, and network performance activities. You'll play a key role in developing our direct labour workforce, improving productivity and service delivery while ensuring the highest standards of safety, quality, and customer experience.

As a senior leader within the business, you'll help shape the future of our network operations, ensuring we meet regulatory requirements, deliver value for customers, and support Bristol Water's long-term ambitions.

• Providing strategic leadership for Network Services, setting direction and delivering operational excellence.

• Leading and developing high-performing teams, creating a culture of accountability, engagement, and continuous improvement.

• Championing health, safety, and wellbeing, ensuring safe working practices are at the heart of everything we do.

• Overseeing the delivery of network construction, lead replacement, and operational programmes.

• Growing and developing Bristol Water's direct labour capability to increase in-house expertise and resilience.

• Managing budgets, resources, contractor performance, and commercial activities to deliver value for money.

• Building strong relationships with internal stakeholders, regulators, local authorities, and delivery partners.

• Using operational data and performance insights to drive improvements in productivity, customer outcomes, and network performance.

• Representing Network Services at senior leadership forums and contributing to wider business objectives.

• Significant leadership experience within utilities, civil engineering, construction, infrastructure, or operational service environments.

• A proven track record of leading large operational teams and delivering high-performance outcomes.

• Strong understanding of health, safety, and operational governance.

• Experience managing significant budgets, resources, and contractor relationships.

• Excellent stakeholder management and communication skills.

• The ability to lead change, drive operational improvements, and develop high-performing teams.

• Commercial awareness with a focus on delivering customer and business value.

• 23 days annual leave (plus bank holidays), increasing with length of service, with the flexibility to buy or sell additional leave.

• Competitive pension scheme with company contribution matching.

• Life assurance and group income protection for added financial security.

• Enhanced family leave, including maternity, paternity, adoption and shared parental leave.

• Opportunity to participate in…