Designate General Manager

Job  :
Southampton, UK;
Gloucester, UK;
Poole, UK;
Winchester, UK;
Bath, UK;
Bournemouth, UK;
Swindon, UK;
Salisbury, UK;
Reading, UK;
Bristol, UK;
Portsmouth, UK;
Basingstoke, UK;
Brighton, Brighton and Hove, UK;
Guildford, UKPosted:
Job Family:
Grosvenor Management

Pay Type:

Salary Employment Indicator:
Full Time At Grosvenor Casinos, we don’t just offer a place to work - we offer a place to belong. For decades, Grosvenor Casinos has been the leading name in UK casinos, known for iconic venues and unrivalled experiences. Our casinos are vibrant, welcoming spaces where players come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment.

And above all, they come for the that exhilarating feeling where anything can happen. Grosvenor Casinos sit at the heart of communities across the UK, and our ambition is clear - to become the UK’s most loved casinos. It’s our people who bring that ambition to life - setting the tone on the casino floor, creating energy and delivering breathtaking moments that keep guests coming back.

We’re building something special at Grosvenor Casinos. Join us and be part of it. Designate General Manager

Location:

Southern UK / South Coast Benefits: A competitive GM‑level salary with bonus potential of up to 60%, car allowance, private medical + excellent additional benefits Step into a leadership role with ownership, influence and real opportunity. As a Designate General Manager, you’ll be preparing to run one of the UK’s most recognised and trusted casino venues. This isn’t a role about keeping things ticking over, it’s for leaders who thrive on taking ownership, who want to help shape culture, develop people, grow a business and create a place teams and customers genuinely love.

You’ll work in a fast paced and exciting environment where leadership truly matters. You’ll learn the industry, understand the gaming floor, and build the confidence and capability to run your own casino. This is an induction with real momentum which is equally challenging, rewarding, and designed to stretch you to your full potential. Why Join Us?

A leadership role with real stretch:
You’ll influence every part of a venue and lead teams of 35–150 people, driving culture, customer experience and performance. An induction that sets you up to succeed:
Three to six months of hands on development across multiple venues, supported by some of our strongest GMs. A culture that’s moving forward:
Our winning behaviours “From Like to Love” is reshaping how we work, with rising team satisfaction and NPS scores that show the difference. Work that genuinely matters:
You won’t just run a venue; you’ll build one by leading on standards, people, performance and atmosphere. Autonomy when it counts:
If you have great ideas, we can give you autonomy to make decisions happen and shape what’s right for your customers and team. Support that grows with you:
From your personal management licence to leadership development and ongoing mentoring. What You’ll Be Doing Leading your venue to its full potential from the gaming floor to the bar Using data and insight to think outside the box in order to drive revenue, visitation and margin growth Coaching and developing managers into confident future leaders Upholding player protection and compliance in a regulated environment Creating a culture where customers feel valued and teams feel proud to belong What You Bring Experience leading large teams in high volume, customer led environments A commercial mindset with confidence using data and managing P&L Resilience paired with confidence and assured decision making Strong judgement in regulated or standards driven settings Proven ability to develop others and help shape a…