Svp, Head Of Non-Financial Risk Management, Global Delivery And Investment Services

The Senior Vice President, Head of Non-Financial Risk Management is a senior leader responsible for developing, implementing and overseeing the global framework for Non-Financial Risks (including Compliance and Operational Risk) across State Street’s Global Delivery and Investment Services businesses. Reporting to the Chief Compliance and Operational Risk Officer (CCORO), this role ensures that risk management strategies, governance, and practices proactively identify, assess, mitigate and report on non-financial risk exposures, supporting business objectives and regulatory requirements.

• Develop and maintain the non-financial risk management framework for Global Delivery and Investment Services, ensuring alignment with enterprise-wide policies and regulatory obligations
• Advise and consult with business and enterprise leaders on risk-related events, root cause analysis and remediation strategies
• Serve as a subject matter expert and trusted advisor to senior management, business partners, and governance committees

• Provide independent oversight and challenge to First-Line risk management activities within Global Delivery and Investment Services
• Lead risk identification, assessment and reporting processes, including scenario analysis, loss event management, and lessons learned
• Oversee compliance with applicable laws, regulations and internal policies for non-financial risks

• Chair or participate in relevant risk and compliance committees, ensuring effective escalation and review of risk issues
• Prepare and present periodic risk and compliance reports to senior management, regulators, and the Board
• Oversee regulatory change management and ensure timely updates to controls and processes to adhere to new and evolving laws, regulations, regulatory guidance, and industry standards

• Build and maintain effective relationships with business and corporate executives, including Legal and Corporate Audit, and global regulatory authorities
• Foster a strong risk excellence culture, ensuring business line ownership and accountability for non-financial risks

• Lead, manage, and develop a high-performing and diverse team of risk professionals across multiple jurisdictions
• Set clear objectives, accountabilities, and performance priorities for the team

• Minimum 15 years of experience in non-financial risk management, compliance or operational risk in financial services, with executive leadership experience; experience with GSIBs or large, complex financial institutions is a plus
• Demonstrated experience with global regulatory requirements and direct engagement with regulators, including remediation activities
• Deep expertise in non-financial risk management (compliance, operational risk, technology, model, resiliency, data, third-party) with a global financial services environment
• Strong analytical, problem-solving, and communication skills, with the ability to influence and build consensus at all levels
• Proven ability to manage multiple priorities in a high-pressure, deadline-driven environment
• Experience leading risk management frameworks and teams in a multi-jurisdictional, regulated setting
• Demonstrated success in regulatory engagement and managing regulatory exams
• Bachelor’s degree required; post-graduate education, with a Master’s, Law, or PhD degree is a plus

Are you the right candidate? Yes!

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