Officer - Wessex Area Support Team

Team: Wessex Area support team

Staff Framework Level: 2

Salary: £28,910

Contract: Short Term Appointment

Location: Bristol, Wiltshire, Somerset or Dorset

Line Manager: Joe Mackley

Closing Date: 20 November 2026.

Natural England is the Government’s adviser for the natural environment and the Nature regulator. We provide the evidence, expertise and advice to recover Nature and shape better places for people to live. We do this working through and with others.

The Area Support Team (AST) in the Wessex team is the first point of contact for enquiries relating to Protected Sites (PS) and agri-environment scheme queries. As an AST Officer, you will support the delivery of nature recovery by helping minimise impacts on protected sites and contributing to positive outcomes through accurate, timely casework.

• Deliver statutory Site of Special Scientific Interest (SSSI) casework, preparing advice, responses, and documentation in discussion with Responsible Officers in Wessex. You will Manage SSSI enquiries, triaging and escalating medium or high risk issues where appropriate.
• Respond to non‑statutory SSSI queries, including general management questions and providing information to new SSSI owners or occupiers. Support low‑risk enforcement and EIA (Agriculture) casework, ensuring timely escalation where risks, complexity, or non‑compliance are identified.
• Maintain accurate records and audit trails, updating the PS Casework Tracker and supporting the management of the Wessex mailbox.
• Work collaboratively with Farm Advisers, technical specialists, and other team members to ensure effective case handling and consistent customer service.
• Develop your technical knowledge and capability through on‑the‑job learning, training, and support from Wessex colleagues

• Developing understanding of the Habitats Regulations and ability to apply them to low‑risk casework with support.
• Understanding of the environmental value of designated sites and ability to communicate this clearly to customers and partners.
• Experience or developing experience in providing advice to SSSI owners/occupiers and Section 28G bodies, with clear and professional communication skills.
• Have a good level and experience and use of Microsoft applications (Word, Outlook, Excel, Teams) and digital mapping systems.
• Ability to work to specified standards, service levels, and time frames, prioritising short‑term tasks and supporting others to meet deadlines.
• Ability to communicate effectively, build strong working relationships, and influence using reasoning and technical understanding.