General Manager

General Manager Reference Number -

Salary Competitive plus bonus

At Wessex Garages, we’ve been putting customers first and delivering excellence in automotive retail for over 35 years. With dealerships across South Wales and the South West of England, we proudly represent leading manufacturers including Nissan, Hyundai, Kia, Mazda, GWM and Mitsubishi. For these leading brands we supply new and used cars and vans, deliver after sales support and champion the Motability Scheme.

We’re proud to offer our customers and colleagues an experience built on Knowledge, Value, Transparency
, and Trust — values that are at the heart of everything we do.

We are currently looking for a dynamic and visionary General Manager to lead our Nissan and Mazda dealership in Cribbs Causeway, Bristol.

This pivotal role involves overseeing the day-to-day operations, taking full responsibility for financial performance, and providing effective leadership. Reporting directly to the Sales Director, this position offers exceptional career growth opportunities for the right candidate.

As the General Manager, you will assume overall accountability for the financial and people performance of a range of departments within our dealerships including Sales, Aftersales and Parts.

• Lead, coach, and motivate a team of automotive retail professionals, ensuring all departments are adequately staffed.
• Foster a high-performance culture that recognises and rewards exceptional achievements while effectively addressing underperformance.

• Establish annual financial and growth objectives for each department, devising strategies to meet profit and product targets.
• Prepare accurate dealership reporting and forecasting in adherence to group reporting frameworks.
• Oversee dealership marketing strategies aligned with manufacturer guidelines to support business objectives.
• Drive outstanding levels of customer satisfaction in Sales, Aftersales and Parts, coaching the leadership team to achieve the same.

• Ensure all dealership activities comply with Wessex Garages, manufacturer, and regulatory requirements.
• Possess knowledge of manufacturer metrics, such as dealer balanced scorecard, to drive operational excellence.

To excel in this role, it is crucial to have prior experience as a General Manager alongside motor trade experience. In addition to the relevant experience, the ideal candidate will demonstrate the following attributes:

• Strong leadership skills, with the ability to inspire, coach, and motivate a diverse team.
• Professionalism and composure, along with exceptional stakeholder management skills for internal and external relationships.
• Strong analytical and problem-solving abilities, utilising available data to identify potential challenges across all departments.
• Forward-thinking mindset and excellent communication skills.

We’re committed to supporting our people with a range of benefits designed to promote wellbeing, reward loyalty, and enhance your overall experience at work:

• Holiday Allowance – Enjoy 22 days of annual leave plus bank holidays, with extra days added the longer you stay with us.
• Pension Scheme – We contribute to your future with company-backed pension support.
• Exclusive Employee Schemes – Take advantage of our discounted car purchase programme and Cycle to Work scheme after completing your probation.
• Wellbeing Support – Your wellbeing matters to us. Employees can access confidential support, guidance and resources covering mental health, wellbeing and life's challenges.
• Health Benefits – We provide complimentary eye tests and flu vaccination vouchers to help you stay healthy…