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Customer Services Manager: Lead Teams & Drive Service Excellence

Job in West of England, Bristol, Bristol County, BS1, England, UK
Listing for: Bristol Water plc
Full Time position Listed on 2026-11-08
Job specializations:
  • Management
    Operations Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 55000 - 75000 GBP Yearly GBP 55000.00 75000.00 YEAR

Job Description & How to Apply Below

Location: West of England

Bristol Water is seeking a Customer Services Manager to lead frontline teams, drive service excellence and ensure regulatory compliance. You’ll coach, develop staff, manage performance, and collaborate with regulators, customers and partners to improve processes and outcomes in a busy, customer-focused environment.

The role requires strong leadership, analytical thinking and a track record of delivering improvements in contact centres or operations, with a focus on first contact resolution and

This posting is for the Customer Services Manager:
Lead Teams & Drive Service Excellence role at Bristol Water plc, based in West of England, England, United Kingdom.

We have an opening for a Customer Services Manager:
Lead Teams & Drive Service Excellence in West of England, England, United Kingdom within Management & Operations.

This role, Customer Services Manager:
Lead Teams & Drive Service Excellence at Bristol Water plc, could be your next career step.

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