Digital Account Manager

Job Description

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence.

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Proudly wired differently, we believe that the best ideas work everywhere. We combine standout creativity with end-to-end connectivity to create ideas that move people in every channel.

We're dedicated to creating a workplace that reflects the world we want to live in, and ensuring TMW is a place for everybody.

Looking for a new challenge in 2026? We have a fantastic opportunity to join our Bristol team as an Account Manager, working with a great team and highly visible client. You will play a key role in the team, managing a portfolio of client projects.

We’re looking for you to be enthusiastic, confident, and self‑motivated and able to showcase the core Client Services skillset alongside a passion for delivering great work.

Ideally you will have previous agency experience and be looking to join an agency that is really going places.

At TMW Unlimited we offer Hybrid working, which for us is a blend of working remotely and in the Bristol office. It’s all about choosing the best place to be for you, your team, your manager and the business on any given working day.

• Manage client projects from conception through to delivery, on time, on budget and on brand.
• Attend and contribute to meetings with clients, building productive professional relationships with clients and agency partners at a similar level.
• Lead the presentation of creative work and rationale of the work.
• Demonstrate an on‑going interest in industry leading ideas and emerging trends.
• Use your knowledge of production techniques across all media to identify the appropriate production choice within the context of a brand.
• Support more senior team members and begin to drive a strategic approach through the identification, gathering and recognition of relevant insights and demonstrate an understanding of the importance of data and analysis.
• Begin to develop an understanding of big picture finances (income, profit, scope, and contract).
• Nurture the development of team members who report to you.

• Ideally you will have gained experience in a similar agency role, with a passion for and strong understanding of integrated marketing techniques.
• A proven history of delivering digital campaigns across social, search, display and beyond.
• Energy, enthusiasm, and the ability to inspire confidence. You are the glue that holds the team together.
• Excellent interpersonal and communication skills (both written and verbal).
• A self‑starter and team player who is solution oriented and knows how to ‘make things happen.’
• Organisation and the ability to manage, prioritise and juggle multiple projects efficiently is key to this role.
• Ability to engage with senior stakeholders on both the client and agency side.

A thriving career with the chance to learn from passionate, talented colleagues and mentors. Exciting and varied client work with as much opportunity as you can handle. And a hugely sociable team to get to know.

Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as:

• Up to 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice.
• Family‑friendly and flexible working policies.
• A range of generous Parental Leave offerings.
• Attractive pension plan with financial wellbeing support and resources.
• Private healthcare insurance plan and Mental Wellbeing support.
• Employee Assistance Programme, Career Development…