Head of Communications – Commercial Banking Business Partnering

Job Title

Head of Communications - Commercial Banking Business Partnering

London, Birmingham & Bristol

Full-time

Hybrid: at least two days per week, or 40% of time, at one of our office sites.

You’ll lead communications for our Corporate & Institutional Banking (CIB) business - one of the UK's most important client franchises, supporting many of the FTSE 350 and operating at the heart of the economy.

Group Corporate Affairs (GCA) is an award-winning team that provides the insight, counsel, and challenge the Group needs to deliver its strategic objectives. We deliver best-in-class communications for key audiences, ensuring Lloyds Banking Group is recognised for Helping Britain Prosper.

As a senior leader within Group Corporate Affairs, you’ll act as a trusted adviser to senior stakeholders and a key voice shaping how we tell our story externally and internally.

• Setting and delivering an integrated communications strategy that strengthens our reputation as a commercial bank with a leading role in helping Britain prosper
• Providing strategic counsel on complex and sensitive reputational issues, anticipating risks and finding opportunities
• Leading high-impact campaigns that bring together media, social media, public affairs and internal communications
• Partnering closely with senior business leaders to ensure communications drive commercial outcomes
• Articulating clear, compelling storytelling about the role our clients play across UK sectors and regions – highlighting their impact on local economies, jobs and growth
• Translating business strategy and cultural change into engaging internal communications programmes
• Inspiring and enabling teams and agency partners to deliver high-quality, creative communications activity

• Shape the reputation of a major banking franchise at a pivotal time in our strategy
• Work with senior leaders across a complex, high-profile business
• Set the direction for how we communicate our role in supporting economic growth and investment across the UK’s nations, regions and international businesses
• Be part of a team that sets the standard for best-in-class communications

If you think all banks are the same, you're wrong. We're a pioneering, fast-changing business that’s shaping finance as a force for good. If you’re after a role where you can have an impact and do the best work of your career, you’ve just found it.

• 3-5 years’ experience in senior communications roles, ideally in financial services or a related sector
• A strong track record of delivering integrated, multi-channel communications strategies
• High-quality judgement and experience handling complex reputational issues
• Excellent business partnering skills, with the ability to influence and challenge senior collaborators
• Deep understanding of media, public affairs, digital and employee communications channels
• Strong storytelling capability – able to translate complex content into clear, engaging narratives
• A collaborative attitude, with experience leading matrix teams and working with different communications channels
• A focus on outcomes, with the ability to align communications to measurable business impact
• A curious mindset and proven experience of responsibly employing AI to drive efficiency and enhance creativity.
• A natural leader and coach, building capability and confidence in others
• Commercially aware, with strong understanding of the UK economic and regional business landscape

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready to make an impact? Apply today!