Communications Business Partner

Overview

Working Pattern:
Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

We’re looking for a motivated and collaborative Business Partner to join our Colleague Communications & Experience (CC&E) business partnering team, supporting the People & Places (P&P)/Group HR function.

This role is ideal for someone who’s built strong foundations in communications or engagement and is ready to deepen their business partnering skills: working closely with senior colleagues to land clear, human communications that support transformation, simplification and a better colleague experience.

You’ll help turn complex priorities into messaging that makes sense, support leaders to communicate with confidence, and contribute to high-impact moments across the P&P portfolio.

• Business partnering support within P&P
• Act as a day‑to‑day communications partner to leaders and teams across P&P, providing sound advice, practical challenge and strong delivery support
• Work closely with senior CC&E business partners to align plans and messaging across programmes and functions
• Build trusted relationships by being curious about the business and responsive to what leaders and colleagues need
• Deliver clear, engaging communications
• Support the development and delivery of communication plans aligned to transformation, colleague experience and functional priorities
• Translate complex change into clear, accessible stories that help colleagues understand what’s changing and what it means for them
• Draft and shape content for a range of channels, ensuring a consistent and human tone of voice – supporting both internal and external communications
• Support change and leadership communications
• Help leaders communicate change effectively and authentically, including on priority programmes such as strategic resets
• Support the delivery of planned campaigns across the year, including strategy activation, MyVoice, Simply LBG and leadership visibility moments
• Insight led delivery
• Use listening, feedback and available data to inform communications activity and improve impact over time
• Produce clear summaries and insights for leadership updates and forums, with guidance from senior colleagues
• Event and moment delivery
• Support the planning and delivery of high-impact moments such as all-colleague calls, leadership events, strategy sessions and cross-Group campaigns
• Play an active role in end‑to‑end delivery — from planning through to on‑the‑day execution and follow‑up
• AI-enabled and simplified ways of working
• Use AI tools responsibly to support drafting, planning and delivery — improving pace, quality and efficiency
• Look for opportunities to simplify processes, reuse content and reduce duplication, sharing what works with the wider team
• You’ll join a supportive, high performing CC&E business partnering team working across P&P. We value curiosity, collaboration and simplicity, and we create space for learning, development and connection — whether you’re building confidence as a business partner or stretching into new areas

• A generous holiday allowance:
  You’ll be eligible for a minimum of 22 days holiday (excluding bank holidays), rising to 30 days based on length of service and grade.
• A flexible way of working:
  Whether you want flexibility over your location or when you log on, together we can create an approach that works for you and for the business.
• Family leave:
  Up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks, and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave.
• Flex cash:
  This is 4% of your basic salary and can be used to spend on the benefits of your choice, or you can choose to take it as a cash top up in your monthly salary.
• Health insurance:
  Our company funded Private Medical Benefit provides all colleagues with access to good quality medical care, including accommodation, nursing care and specialist advice.
• Colleague Offers:
  Get discounts on everything from electrical items to cinema tickets and weekly food shopping. You can share this…