Proposition Manager

Help Shape the Future of Legal Services at ARAG

Are you curious about what customers will need next? Do you enjoy turning insights into ideas, and ideas into propositions that deliver real value?

We're looking for a Proposition Manager to join our growing Propositions team and help shape the future of ARAG's products, services and customer experiences. You'll work at the heart of the business, bringing together customer insight, commercial thinking and innovation to create propositions that drive growth and make a genuine difference to people's lives.

• Developing new propositions and enhancing existing ones
• Turning customer, market and partner insights into compelling business cases
• Working with business partners and internal teams to co-create innovative solutions
• Improving customer journeys and delivering better outcomes
• Spotting market trends, emerging opportunities and future customer needs
• Helping shape and continuously improve our New Product Development process
• Ensuring propositions meet Consumer Duty requirements and deliver fair value to customers

• Experience in developing and managing propositions, including both new product development and enhancement of existing offerings.
• Strong understanding of customer‑centric design principles and methods to enhance customer experience.
• Proven ability to build insight‑driven business cases that support revenue growth and strategic objectives.

• Think strategically and act commercially.
• Turn complex ideas into simple, compelling propositions.
• Build strong relationships and influence stakeholders.
• Bring curiosity, creativity and fresh thinking.
• Use insight and evidence to support decision‑making.
• Balance innovation with customer and regulatory expectations.
• Thrive in a collaborative, fast‑moving environment.

If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above.