Supporter Engagement Assistant

Title and Information

Supporter Engagement Assistant

Reports to:

Supporter Engagement Coordinator
Hours of Work:
Both Full time and part time hours available (21 – 35 hours per week)
Salary: £23,853 per annum, FTE
Based:
Bristol – Office base in Bristol, BS3

Our client is a Helicopter Emergency Medical Service dedicated to providing air ambulance and critical care services across Bristol, North Somerset, Bath & North East Somerset, Gloucestershire, South Gloucestershire and parts of Wiltshire. From volunteers to Specialist Paramedics, from senior Consultants to retail and fundraising staff, they are a team, working to save lives that would otherwise be lost. They seek to continually develop and adapt their activities to meet the needs of local communities, whilst impacting nationally and influencing global pre‑hospital care.

Their work is deeply satisfying, and every member of the team is committed to this service, and to saving as many lives as they can.

This charity is looking for a new Supporter Engagement Assistant to support their regional team. This role focuses on providing excellent stewardship for supporters and former patients across the communities this charity serves. It also calls for real passion – for the cause, for the people this service helps, and most importantly, for the people who help this charity to save lives.

They are looking for someone who is dedicated to doing their best, a person who can work independently but can collaborate within and beyond their team, who has compassion for our supporters and stakeholders and who is curious about exploring new approaches and keen to learn and develop. Whilst having experience of working with a charity would be beneficial, it is not essential.

The successful candidate will have great customer service and communication skills as well as the ability to manage and develop projects. This role may suit a career changer who can demonstrate transferable skills.

You would be joining the organisation at an exciting time, as the charity continues to grow and innovate in the field of pre‑hospital care. You will be supported in developing your skills and be part of a dedicated team committed to saving local lives.

Applications may close prior to the deadline if sufficient high‑quality applications are received. Closing date: 9am on Friday 10th July 2026.

This employer is committed to equity, diversity and inclusion. They encourage applications from candidates from a range of backgrounds and experiences. This employer puts people first and upholds a culture of safeguarding. If you require reasonable adjustments, you will be able to contact the employer. No agencies please.