Assistant Quality Manager

Job Description Job Description

POSITION TITLE: ASSISTANT QUALITY ASSURANCE MANAGER

DEPARTMENT: QUALITY ASSURANCE and CONTINUOUS IMPROVEMENT

REPORTS TO: QUALITY ASSURANCE and CONTINUOUS IMPROVEMENT MANAGER

FLSA STATUS: SALARY EXEMPT

SUMMARY OF POSITION:

The Assistant Quality Assurance Manager ensures products or services meet quality, safety, and compliance standards by managing QC/QA teams, performing inspections, implementing standard operating procedures (SOPs), handles customer complaints, leading corrective actions and analyzing data to improve systems.

ESSENTIAL JOB FUNCTION:

• Helping develop and expand Quality Management Systems (QMS) such as ISO 9001
• Coordinating and conducting internal, supplier, and external audits to ensure regulatory compliance
• Investigating quality issues and implementing Corrective and Preventive Actions (CAPA)
• Managing quality assurance teams, providing training, and ensuring production schedules are met
• Monitoring supplier performance through scorecards and audits to ensure material standards are maintained
• Editing quality procedures and work instructions as needed for compliance and operational efficiency

SKILLS AND ABILITIES

REQUIRED:

• Communicating with Supervisors, Peers and Subordinates
• Making Decisions and Solving Problems — analyzing information and evaluating results to choose the best solution and solve problems
• Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources
• Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge
• Analyzing Data or Information
• Organizing, Planning, and Prioritizing Work
• Evaluating Information to Determine Compliance with Standards
• Monitor Processes, Materials, or Surroundings
• Processing Information and Interpreting the Meaning of Information for Others

EDUCATION AND EXPERIENCE

REQUIRED:

• Bachelor’s Degree and/or minimum of 5 years’ experience in field
• Knowledge of industry-specific standards and software proficiency (Microsoft Office, QMS reporting tools)
• Strong communication, problem-solving, and the ability to work independently or lead a team