Centre Assistant - Minsmere Reserve; Part-Time

Our busy catering operation at Minsmere Reserve is looking for two Part‑Time Seasonal Centre Assistants from 16th March 2026 – 1st November 2026.

• One role will be 13 hours a week mid‑season and 15 hours a week peak‑season.
• One role will be 5 hours a week – mainly working Saturday.

You will need to deliver the highest standards and customer care and assist with the day‑to‑day running of the café operation, in line with set RSPB procedures and routines.

Our work in the visitor centre is planned via the use of rotas and will likely include weekend and bank holiday working. There will be the opportunity to pick up extra hours to cover annual leave and sickness as required.

Full induction and training will be provided, with opportunities to learn about the running of a visitor centre and nature reserve operation.

Our café, retail and reception operations are a crucial part of what we do here, encouraging visitors to explore the reserve, and giving them a great visitor experience.

You will be able to communicate well with our visitors and offer excellent levels of customer care. Duties will include working in our café, helping to serve customers, and undertaking other duties typical of a busy café and kitchen operation.

• GCSE Maths and English or equivalent.
• Basic food hygiene knowledge
• Computer literate.
• Enthusiastic approach to work.
• Excellent verbal and written communications skills.
• Ability to plan and prioritise workloads.
• Multitasking skills
• Problem‑solving skills and ability to work on own initiative.
• Ability to manage and respond quickly and positively to customer needs and feedback.
• Ability to work as part of a team.

• Experience of working at a catering environment/visitor attraction.
• Knowledge of health and safety in the workplace.
• Knowledge of food and food service skills.
• Till operation and payment handling.

The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.

We are looking to conduct interviews for this position on 4th March 2026. For further information please contact

As part of this application process you will be asked to provide a copy of your CV and complete a short application form with cover letter where you will have the opportunity to explain how you meet the criteria set above.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently under‑represented across the environment, climate, sustainability, and conservation sector.

If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre‑existing Right to Work in the UK in order to be offered an employment contract.

Before applying for this role, we recommend reading through the candidate guidance notes attached to the top of this advert.