Customer Services Advisor

Overview

Apply now Job no: 563291
Work type: Part time, 16 hours per week
Site: Bristol, South Bristol Retail Park
Categories: Retail Colleagues
Location: Bristol
Salary: £10.63 - £12.84 per hour
Business Area: Retail

• Age 21+ £12.84 per hour
• Under 21 £ 10.63 per hour

• Deliver market-leading standards of service to customers.
• Work on customers’ vehicles in our car park and on bikes in-store, and provide fitting services (car parts fitting, technology fitting, cycle building and cycle servicing).
• Develop practical problem-solving skills and work quickly and efficiently.
• Draw on retail experience, and tailor your approach in a customer-focused sales environment where possible.

• Experience of delivering great customer service, ideally in a retail sales environment.
• A proactive approach to helping customers and understanding their needs.
• Availability to work on a rota basis, including weekends.

• Some knowledge and skills in car parts fitting and cycle repair.
• Some experience of working towards and achieving sales targets.

• Store discount, with 25% off most products across Halfords and Tredz.
• Employee discount, with up to 50% off your garage bills at Halfords Autocentre.
• Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies.
• Discounts on groceries, holidays, insurance, days out, restaurants and more.
• Employee wellness programme offering free, confidential support and counselling 24/7.
• Fantastic Trade Price Bike Scheme — buy one bike per year from a range of bikes at significant reductions.
• Life Assurance
• Uniform
• Option to join Sharesave scheme: save to purchase shares at a 20% discount.
• Cycle to Work scheme
• Wagestream – access up to 30% of pay as you earn it; save automatically from salary.
• Health Cash Plan - cash back towards healthcare costs and access to wellbeing services.

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to apply anyway. At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

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